Case Study:

Explore our Case Study on Interpretation Services for the Insurance Industry

Summary

Insurance industry association holding its annual meeting in the fall of 2020.

Background

This trade association has been a client of UniVerse Language for over 15 years. Every fall, it holds a yearly annual conference in the Wall Street area of NYC, given its close ties with financial institutions. UniVerse has been a provider of conference interpretation equipment and services during this yearly meeting.

Goals / Challenges

Because of COVID, the meeting will be held virtually and on Zoom.

Speakers will join the different links, depending on the session to be attended, and the interpreters will be available in those links to provide interpretation using Zoom language channels.

Interpreters need to be trained in the use of Zoom language interpretation functionality and also be experts in the field of finances, banking and insurance.

Solutions

UniVerse selected a team of expert linguists with a background in the interpretation of financial, banking and insurance terminology, who also have a professional grade in-home studio, with redundant internet and backup equipment. The interpreters and the technicians were also well-versed in the set up, use and troubleshooting of Zoom video conference platform, and its language channel functionality.

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