Health care providers have a huge responsibility to provide patients with the best medical care possible. When you walk into any medical center, you trust the doctors, nurses and the rest of the staff to help you with whatever problem you’re dealing with but that can be difficult if you can’t communicate with them efficiently.
As soon as you enter any type of medical facility, you’re required to provide the staff with your complete medical history. This includes everything from what medications you’re currently taking to what allergies you have.
You’ll also need to explain the reason for your visit, describe your symptoms to the staff and let them know when the problem first started. In the event you’ve been involved in some type of accident and sent directly to a hospital, a family member or friend will need to provide as much information as possible to the staff.
This type of information is crucial in providing you with quality service but imagine trying to answer all of these questions when you can’t speak, read or understand the language. The lack of communication would cause all types of problems and interfere with you getting the care you need and deserve.
Interpretation Services Play an Important Role in the Medical Industry
As technology continues to advance, people travel and settling down in different countries from where they were born. As a result, you have a variety of languages spoken in every country. The medical industry is the one place where communicating efficiently is essential to the health and well-being of the patients.
Without this line of communication, doctors will have to treat the patient based on what they see and hope they make the right diagnoses with what little information they do have. In many cases, it will take longer to determine the problem and they have to hope the patient doesn’t have some underlying condition or be on some type of medication that will cause complications. Fortunately, interpretation services have eliminated this problem.
Healthcare Interpreters and Translators
Interpretation services include both interpreters and translators. They work in every area of the facility to help the medical staff provide excellent patient care. Here at UniVerse Language Solution, we will provide your facility with the interpretation services you need to communicate efficiently with your patients.
Our interpreters and translators have extensive knowledge in the healthcare industry. They have the ability to not only interpret and translate the language they specialize in but they’re also trained in their particular medical field and they’re familiar with all medical terminology.
Our professional interpreters will act as liaison between your staff and patients by accurately and efficiently relaying all information needed to provide quality care. We’ll assist with consultations, answer questions, relay instructions and make sure the patient and their family understands everything that’s going on.
Our translators will translate all documents and written information including medical history, instructions for medication and patient care along with all insurance information and similar documents. We understand how proper communication is necessary in order for your facility to provide quality care for your patients and we’re here to help.